Our DDS™ Approach
Our Discover, Deploy & Support (DDSTM) Approach has been systematically cultivated through customer-centric project delivery and lessons learnt. For complex technology deployments having piecemeal partners leads to unnecessary complexity. Our DDSTM Approach drives mutually beneficial, and successful projects.
Discover
- Client-centric engagement with a value-first mindset.
- Assisting with the strategic positioning of the project.
- User journey mapping and requirement elicitation
- Co-creation of the optimal technical solution.
Deploy
- Project planning and management.
- ‘Man in the van’ capability deployment
- Installation is done by a team of highly skilled technology installers.
- Virtual solution deployment on our Cloud platforms.
Support
- Various support packages tailored to client requirements.
- Up to 365/24/7 support to clients.
- From virtual to physical support offering
- On-site maintenance included as default
